Terms & Conditions

CONDITIONS OF WORKSHOP ENROLMENTS
 
Transfers
Transfers between courses require at least 2 weeks notice prior to the commencement of the initial event and must be of equal value.

Withdrawals
  • Cancellation up to 4 weeks prior - full refund
  • Cancellation less than 4 weeks but more than 2 weeks - full refund less 20%
  • Cancellation less than 2 weeks but more than 1 week - full refund less 30%
  • Cancellation less than 1 week - no refund
OTHER IMPORTANT STUFF
 
Q:  What happens if my DVD is lost or broken in the shipping process?
A:  We will replace your DVD at no extra cost to you.  Simply call our office on 03 9481 6724 and notify them of your issue.  A receipt of purchase may be required for a replacement product to be sent out to you.
 
Q:  Do you provide receipts?
A:  If you purchase from our website, you will automatically receive aan Invoice/Receipt via your email confirming the transaction. Additionally, we will mail you another hard copy receipt with your goods.